FAQs

How long does delivery take?

Orders are usually processed within 2 working days and delivered within 8-10 business days depending on your location.

Do you offer free shipping?

Yes! We offer free shipping on all orders across India.
No hidden fees or minimum order value — what you see is what you pay.

What is Express Delivery?

Express Delivery is our priority shipping option for customers who want their orders processed faster.

  • Extra charge: ₹70
  • Processing time: within 1 business day
  • Delivery time: usually within 5–7 days, depending on your pin code
    You can select Express Delivery during checkout. Express orders are always packed and shipped first.

Can I track my order?

Yes! Once your order is shipped, you’ll receive a tracking link via email to monitor your delivery status in real-time.

What is your return or exchange policy?

We accept returns and exchanges within 7 days of delivery for unworn, unwashed items in original packaging.
If you received a damaged or incorrect item, we’ll replace it at no extra cost.

👉 Check our full policy here: Return & Exchange Policy

How can I contact Popcrate?

You can reach our support team anytime at 📧 support@popcrate.in.

We usually respond within 24 hours on business days.